Global Knowledge’s Business Skills White Paper: The Evolution and Future of the IT Decision-Maker Abstract Global Knowledge has been conducting surveys with IT professionals for 10 years and publishing the results in our annual IT Skills and Salary Report. Our reports cover topics such as top-paying certifications and most in-demand skills. They also provide a deep analysis of the opinions and attitudes of IT professionals around the world. We have a decade of data at our disposal so we felt it was the right time to examine the opinions of those who make the decisions in the tech sector. What are their greatest challenges? How has their training opinion changed over time? How does their behavior affect staff? Sample Training is an Investment, not an Expense IT budgets are gradually shrinking over the past decade making it harder for decision-makers and trainers to allocate the right funds. According to the 2017 IT Skills and Salary Report, training is still valuable despite this challenge. Over 80 percent of managers believe that training is effective in developing the skills needed for their staff. Over the past 10 years, this belief in the effectiveness of training has remained stable and has consistently hovered around 70-86 percent. However, the confidence in certification’s value has risen dramatically. Only 35% of decision-makers believed that certifications directly result in a more productive staff in 2011. This number rose to 85 percent in 2016 compared to 94 percent this past year. During the initial years of our study, managers were skeptical about the value of certification. 21 percent of decision-makers in 2011 reported that there was no improvement in staff effectiveness after certification. In 2011, less than 10% of hiring managers viewed certifications as “very important.” This could be due in part to a variety of reasons. Technology didn’t evolve as rapidly as it does today, so employees can adapt faster to technological changes in the workplace. There are now many options for professional development. Classroom training was once the only way to educate staff. Managers had to adapt to the fact that employees were often away from the office. Although classroom training is still very popular and highly successful today, there are many virtual and on-demand options that professionals can use to further their IT education wherever and whenever they want. Managers will see the value of training when their department’s productivity doesn’t suffer from staff being away. Download

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Author: Kody